BODYLOAD
DevApps Privacy Policy Contact

BodyLoad · Account

Delete your account and data

Last updated: October 29, 2026

You can request deletion of your BodyLoad account and the personal data associated with it. This page explains how to submit a request, what we delete, and the limited information we may need to keep.

Request deletion by email Read the Privacy Policy
Send from your account email We use it to verify the request and protect your account.
Processed within 30 days We confirm by email when the deletion is complete.
Cancel subscriptions separately App Store or Google Play subscriptions are not cancelled automatically.

01How to request deletion

If BodyLoad offers a delete-account option in the app, you can use it from your account settings. You can also request deletion by email, especially if you no longer have access to the app.

1

Prepare the requestUse the email button above. Include the email address associated with your BodyLoad account and, optionally, your display name. Never send your password.

2

Send it from your account emailThis helps us verify ownership. If you cannot access that inbox, tell us in the message and we may ask for additional verification.

3

We verify and deleteWe review the request and delete the account and associated data within 30 days. You will receive a confirmation email when it is done.

Subject: BodyLoad account deletion request Hello DevApps team, I want to delete my BodyLoad account and all associated personal data. Account email: Display name (optional): I understand this action is irreversible.

02What we delete

  • Account information and profile details.
  • Your training profile: level, goals, equipment, schedule and preferences.
  • Routines, workout history, progress, personal records, bodyweight entries and notes.
  • AI inputs and generated program data associated with your account.
  • Coaching content stored in your account, subject to the retention notes below.
  • Notification tokens and app preferences linked to your account.

03What we may retain

After deletion, we may keep a limited amount of information when necessary:

  • Transaction and subscription records required for tax, accounting or legal obligations.
  • Security, fraud-prevention and abuse records, and information needed to resolve legal claims.
  • Aggregated or anonymized data that can no longer identify you.
  • Backup copies, which are deleted on our normal backup cycle, normally within 90 days.

We do not retain your fitness data for advertising, and we do not sell personal information.

04Before you delete

  • Cancel your subscription separately. Deleting your BodyLoad account does not cancel a subscription purchased through the App Store or Google Play. Cancel it in your store account to avoid future charges.
  • Save what you want to keep. If you want a copy of your routines or progress, save or export it before requesting deletion.
  • Deletion is irreversible. Once completed, you will not be able to recover the account or its training history.

05If you cannot access your account

Email us from any address and explain the situation. We may ask for information that helps us confirm ownership, such as your account email, display name or approximate account creation date. We will not delete an account until we can verify the request.

06Contact

The data controller is DevApps SAS (RUC 220859230012), Uruguay. For deletion requests or questions, email [email protected].

For more information about how BodyLoad handles personal data, read our Privacy Policy.